Rbtony1 | F.A.Q.

What is RBTONY1 exchange?

Rbtony1 is an instant cryptocurrency exchange that allows you to exchange crypto fast and buy it with a bank card. The service provides the best crypto-to-crypto rates and supports over 140 cryptocurrencies available for exchange. With lowest commission guaranteed on bitcoin, ethereum and ripple.

Why trust us?

 

What is an exchange rate?

Exchange rate is the rate at which a unit of one currency can be exchanged for another. There are two exchange options available at rbtony1 web: floating and fixed. Each one is described below to help you choose one that suits you best.

What is a floating exchange rate?

Usually, each transaction gets done at its own unique exchange rate. Due to the volatile nature of the cryptocurrency market and the ever-changing network fees, the rate might change at any moment, and thus described as “floating”.

As a result, you might get a different rate than you expected once your exchange is executed (completed).

Why choose the floating rate on rbtony1 exchange?

Float could be beneficial when exchanging crypto-to-fiat on a rising market. Choosing floating rate makes sense if you are willing to accept the exchange rate uncertainty in favor of a low (0.25%) transaction fee.

Does rbtony1 fix rates?

Rbtony1 website offers users a way to avoid exchange rate risk during the transaction interval.
To lock the rate, (which rbtony1 refreshes every 30 seconds), click on the lock icon – that will activate the “fix rate” feature and guarantee the rate displayed on the screen. As soon as the transaction is created, a user has 15 minutes to send the money.

Alternatively, users can exchange crypto-to-crypto at floating rates, for which rbtony1 charges the industry-wide lowest 0.25% fee.

 

What is a fixed exchange rate?
The fixed exchange rate is a rate that matches the one displayed to the user at the beginning of the exchange, independently from any further rate volatility. Hence, when exchanging crypto at a fixed rate, you always know the amount you will get from the very start of the exchange.

Why choose the fixed rate on rbtony1?

Choosing the fixed rate makes sense when exchanging crypto while not willing to accept exchange rate market risk. This includes cases involving large amounts of crypto and/or periods of extreme market volatility.

ACCOUNTS

Why do I need to enter my email?

Your email is required to create an account that grants you access to your transaction history, password editing and other account settings.

What is the 2-factor authentication?

2FA authentication is a method that keeps your account protected. To log in to your rbtony1 account, you’ll need to use a Google Authenticator app. You may turn the verification off anytime you want.

Transactions
What’s a wallet address?

A wallet is a digital place where you can store cryptocurrency coins and tokens. A wallet address is a randomly generated combination of digits and letters that is associated with a particular wallet.

Rbtony1 does not provide wallet addresses and never stores user deposits. To exchange cryptocurrencies on rbtony1, you need to provide a previously-existing wallet address where you can receive your exchanged currency.

How do I get a wallet address?

Just figure out what coin you want to buy and look for a stable compatible wallet. As a rule, each coin has its official wallet client.

Note that each wallet has its unique address or a tag with a private key that is required to restore your wallet if you lose it. Rbtony1 will never asks for your private keys. Store them in a safe place and never show them to anyone. If your private keys are stolen, your wallet and all your coins will be lost forever.






What’s the recipient’s address?

In any transaction there is always a sender and a recipient. The recipient’s address is the wallet address where you will receive the currency you buy. For example, if you want to buy Ether (ETH), you should specify an ETH wallet address in the recipient field, and Rbtony1 will send coins to this address once the transaction is complete.

In general, the recipient’s wallet address is a customer’s address Rbtony1 will send coins to once a transaction is complete.

How do I buy coins?

The exchange process is the same for all coins available on Rbtony1:

Go to changelly.com. Select the coin you want to exchange from (i.e. the one you already have) from the upper field, and the coin you want to buy (i.e. the one you will receive) from the lower field. Click the ‘Exchange Now’ button.

Double check the amount specified, the amount you want to get, and click the ‘Next step’ button.

Specify the recipient wallet address and click Next step.

Once again, double check everything carefully. Note that the final amount is estimated, so it may be slightly more or less at the end of your transaction. If everything looks OK, proceed to the next step by clicking ‘Confirm and make payment’.

Now your transaction has been created. You will see a QR code and a wallet address below. This is the address to which you will send us the currency you want to exchange. Go to the wallet where you’re storing the currency you want to exchange and paste this address into the corresponding field. If you use a mobile wallet app, you can just scan the QR code we provide. As soon as we receive your money, we’ll exchange it and send it to the recipient address you provided in step 2.

You can see the status of your transaction in your transaction history. We will notify you as soon as your transaction is completed. Transactions are usually completed within 5-30 minutes. In some cases, waiting time may increase due to network delays.

After a transaction is finished, you get a receipt with an output transaction hash. This hash is a proof that your transaction is completed.

 

What is the maximal/minimal amount?

Rbtony1 doesn’t have set amount restrictions. However, there are some cases when a minimum amount applies:
If an amount is very low, make sure that it will cover all costs required by a blockchain. This means that the amount you are going to send and the amount you are going to receive should be enough to cover input and output network fees taken by a blockchain. If your funds to be exchanged are insufficient, you will see a message like this.

Please follow the amount recommendations we provide. Otherwise, there is a high risk that your transaction will not go through and your money will be lost.

For large amounts, there are no restrictions at all. You’re free to exchange as large a sum as you want. Note that in this case the time of transaction processing will depend on the capacity of the blockchain and the amount of network fees set by your wallet.
What are network fees?

Each time any amount of cryptocurrency is sent or exchanged, the currency goes through a blockchain. This process requires a small fee called a ‘network fee’. The network fee is a commission that a blockchain takes from the amount sent in each currency.

How do I cancel my transaction?

Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet address), it cannot be rolled back. So, if you are going to exchange cryptocurrency, be sure to double check all payment details carefully before sending.

 

Why is my final amount different?

All transactions take time to be processed (usually 5-30 minutes). Given the volatility of cryptocurrencies, the exchange rate is subject to change during the processing time, which means the final rate may be slightly different from what you expected. This happens because rbtony1 doesn’t fix currency rates.

When should I receive my money?

Rbtony1 transactions take 5-30 minutes to be processed. If a transaction is large (worth over 1 BTC), processing may take longer, depending on the size of your transaction and blockchain capacity.

Why is my wallet address recognized as invalid?

Rbtony1 supports most wallets. If your wallet address is recognized as invalid, it is usually for one of the following reasons:

 

 

 

Why does my transaction take so long?

As a rule our transactions take 5-30 minutes to be processed. It your transaction takes longer, this could be due to a variety of factors, including:

 

                                 

 

                        Destination tags, memos and messages

What is a memo?

A memo is a combination of digits and letters required to assign Stellar to a certain Stellar wallet user. Memos are used in Stellar and EOS wallets and indicated right here.

In wallet, a memo should look like this.
If you want to buy Steems, make sure that you’ve specified a correct memo while putting in a wallet address.

What is a destination tag?

A destination tag is a short complementary combination of characters required for certain XRP wallets. When buying XRP, make sure that you have specified a destination tag, if required. Likewise, when you send XRP to us, do not forget to include the destination tag, provided near the address you should send to.

What is a message?

A message is an additional tag that is obligatory for certain XEM wallets. When you send or receive XEM, make sure that you input a message if required. Basically, the message should look like this:

         Cryptocurrency Withdrawals (BTC-USD)

Which currencies are accepted for crypto-to-fiat transactions?

Currently, crypto withdrawals are available from BTC into USD.

What limits are set for this transaction type?

While the minimum amount of Bitcoin to sell is set at 250 USD, the maximum amount is 10000 USD with Basic KYC. For those who pass the Advanced KYC procedure, the selling amount is unlimited.

How long does the crypto-to-fiat transaction take?

Your funds will be sent up to three business days after the rates were locked, although usually they are sent out within a few hours of rate locking.